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CUSTOMER QUESTIONNAIRE


Our company respects the opinions and views of its customers, about the products and services it offers. This form was created to achieve the continuous improvement of the products and services we offer, to increase the satisfaction of our customers, and as a means of recording specific complaints regarding our operations. For us at ConAgro Ltd, your opinion matters.

Please take a moment to fill out this form and we guarantee that your comments (suggestions or complaints) will be taken into consideration.
Thank you.
CUSTOMER/COMPANY NAME:
CONTACT PERSON:
TEL. NO:
EMAIL:

Please evaluate our company in relation to the points below.

Very good

Good

Bad

Very bad

Does not concern

THE FOLLOWING RELATES TO THE SALES DEPARTMENT

 

1. Support Level

2. Response time

3. Quality of support

4. Quality of products and services

5. Cleanliness and order of the workplace

6. Cost of products and services

7. Appearance of Personnel

8. Conduct of Personnel

9. Cooperation with the customer

10. Range of products

11. Ability to solve problems

12. Implementation of safety, health and environmental
regulations and measures at work

THE FOLLOWING RELATES TO THE SERVICE & WORKSHOP DEPARTMENT

 

13. Support Level

14. Response time

15. Quality of support

16. Quality of products and services

17. Cleanliness and order of the workplace

18. Cost of products and services

19. Appearance of Personnel

20. Conduct of Personnel

21. Cooperation with the customer

22. Ability to solve problems

23. Implementation of safety, health and environmental
regulations and measures at work

THE FOLLOWING RELATES TO SPARE PARTS DEPARTMENT

 

24. Support

25. Response time

26. Quality of service

27. Quality of products and services

28. Cleanliness and order of the workplace

29. Cost of products and services

30. Appearance of Personnel

31. Conduct of Personnel

32. Cooperation with the customer

33. Range of products

34. Ability to solve problems

35. Implementation of safety, health and environmental
regulations and measures at work

THE FOLLOWING RELATES TO CONAGRO LTD

 

Please evaluate our company in relation to the points below.

Very good

Good

Bad

Very bad

Does not concern

1. How would you rate our company in relation to similar companies

Yes

Yes, under conditions

Not, under conditions

No

Does not concern

2. Will you continue to work with us (circle the corresponding box and mention in your comments the reasons for your choice)?

3. Would you recommend our company to other people / companies?

General comments and suggestions:

Date:
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